An accident or event which causes damage to your vehicle that happens without human intervention, usually due to natural causes like a flood or storm.

An accident or event which causes damage to your vehicle that happens without human intervention, usually due to natural causes like a flood or storm.

An accident or event which causes damage to your vehicle that happens without human intervention, usually due to natural causes like a flood or storm.

The payment you make towards a claim should your car be worth more following repairs after an insurance claim than it was beforehand.

The non-negotiable amount set by your insurer that you have to pay should you claim. Depends on variables such as your age and type of car.

An additional clause or clauses that will change the standard cover provided by the policy.

An accident where you are to blame, or where you cannot recover costs (e.g. not being able to trace the driver who hit your parked car).

Indemnity ensures that the policy holder is returned to the same financial position they were in before the loss they were insured for.

An individual who investigates claims to make sure they are legitimate and that the insurer is not paying over the odds.

The duration of your contract of insurance.