The Administrator is the company that actually pays for work done on your car at a repair facility. They work with your mechanic to make sure your claim is handled properly, and make sure you and your [..]

A.M. Best analyzes and rates insurance companies, and supplies the information to you. Any reputable vehicle service contract administrator will be backed by an insurance company. You can find their r [..]

When a part doesn’t do what it’s designed to do, that’s a breakdown or failure. As long as the part is covered on your vehicle service contract plan, it’ll be repaired or replaced, at very little out- [..]

An account containing insured funds that the administrator uses to pay claims.

A small amount that you, as the car owner, pay to have your vehicle repaired. Once the deductible is paid, the rest of the repair bill is covered by your vehicle service contract, commonly referred to [..]

A “Gray Market” vehicle is one not manufactured for sale in the U.S. Often not meeting U.S. standards and guidelines, and carrying no manufacturer’s warranty, these vehicles are typically not eligible [..]

The date a car or truck was originally purchased and put on the road.

The best vehicle service contract providers are backed by insurance companies whose policies guarantee that the administrator can pay for repairs on your vehicle. See A.M. Best & Co. to learn more [..]

A “lemon law,” or “buyback” vehicle is so named by the state when it has one or more major, recurring problems and has been bought back, or had its purchase price renegotiated by the manufacturer. The [..]

Normal, routine maintenance recommended by the manufacturer of your vehicle to keep it in optimum condition. Suggested timing for oil changes, tune ups, fluid checks, tire rotation, wheel alignment, b [..]