A rebuilt or reconstructed vehicle that previously was a salvage vehicle but has now been repaired and restored to operation. These vehicles are often severely damaged before they are rebuilt, and ref [..]

The party responsible for claims adjudication of a service contract.

A.M. Best Company provides news, credit ratings and financial data products and services for the insurance industry.

An approval issued by the Vehicle Service Contract Administrator to the repair facility to allow a repair to be performed.

The Better Business Bureau (BBB), founded in 1912, is a nonprofit organization focused on advancing marketplace trust, consisting of 112 independently incorporated local BBB organizations in the Unite [..]

Defects in materials and workmanship of a covered part to perform the function for which it was designed by its manufacturer.

An account containing funds from which the Administrator uses to pay claims.

Parts such as fluids, tires, batteries, clutch plates, throw-out bearings and wiper blades that are generally not covered under any vehicle service contract or warranty.

The amount defined in the service contract that must be paid each time a claim repair is made under the service contract.

The effort by the repair facility to determine the cause of the vehicle’s problem (often through the vehicles OBD connection), and to determine what is necessary to repair the vehicle. Most plans typi [..]