Residential Delegate Rate (per person rate for conference room hire, refreshments, catering including overnight accommodation)

Area of the hotel that is generally off limits to guests (e.g kitchens, offices, storage etc.)

Online Travel Agent/Agency. A 3rd party who often sells a hotels room inventory on their behalf (and is paid a commission for any bookings referred) Examples of some of the main OTA’s include Expedia, [..]

 22nd July 2016

 22nd July 2016

Association of British Professional Conference Organisers (http://www.abpco.org

Association of British Travel Agents (http://www.abta.com

 (or ARR)

 Alternative Distribution System.  The Internet and other non-GDS electronic channels of hotel distribution. Also known as IDS (Internet Distribution System)

Generally discounted rates to encourage guests to book in advance.