Learning styles are overall patterns that provide direction to learning and teaching. They involve educating methods, particular to an individual, that are presumed to allow that individual to learn b [..]

An initiative in the workplace where more older employees are mentored by younger employees. For example, younger employees with a deep understanding of social media may mentor older employees on the [..]

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An employer-sponsored retirement plan that has become an expected benefit and is therefore important in attracting and retaining employees. A 401(k) plan allows employees to defer taxes as they save f [..]

The hiring of a firm (usually a health care vendor) to handle certain administrative tasks. The firm does not assume any risk but merely carries out the specialized functions that the employer cannot [..]

The extent to which a contractor’s or employer’s facility is readily approachable and does not inhibit the mobility of individuals with disabilities, particularly such areas as the personnel office, w [..]

Proactive policies aimed at increasing the employment opportunities of certain groups (typically, minority men and/or women of all racial groups). Title 5, Section 503 of the Rehabilitation Act requir [..]

A written set of specific, results-oriented procedures to be followed. Intended to remedy the effects of past discrimination against or underutilization of women and minorities. The effectiveness of t [..]

Prejudice or discrimination on the basis of a person’s age. It is against the law to discriminate against anyone in the workplace because of their actual or assumed age.

An employee who sells the products owned by the company, in contrast to a broker, who sells the insurance products of several companies. See Broker.