A car repairer that meets an insurer's quality standards and has been approved by that insurer to repair its customers' vehicles.

The trade association for British insurers. Insurance companies that are members of the ABI must abide by the association's standards.

A policy that covers sending a mechanic to your car if you break down, and towing you to the nearest garage if the problem can't be fixed at the roadside. There are also options to help you get y [..]

You make a claim when you ask the insurance company to pay for a loss that's covered under your policy.

Insurance that gives you the most extensive protection available, like John Lewis Car Insurance's Comprehensive policy. And remember, you can gain even more security by adding optional extras to [..]

The amount towards a claim you’ll have to pay and that the insurance company fixes.

A car you can use while your own car is being repaired following a claim.

The reduction in the value of your car because of ageing and general wear and tear. Depreciation is higher the more you drive the car.

The number of miles you drive on business trips during a single year.

The amount of miles you drive in a year. Insurers need to know this figure to give you a quote as it will affect the likelihood of your car being damaged and will contribute to wear and tear to the ca [..]