ACH stands for automated clearing house, which is a network that electronically processes money. Typically this would be an automatic withdrawal from your checking account.

A group or organization (generally a Municipality, apartment complex, community or other large entity) that represents energy consumers to purchase electricity. The goal is to negotiate lower prices w [..]

The Billing Cycle is based on the utility’s meter read cycle. Some months the number of days in the billing cycle will vary, but it is approximately every 30 days.

Any entity that serves as an agent or intermediary in the purchase and sale of electricity to retail customers.

The amount of electric power that can be delivered at one time by a generating unit, generating station, or all the plants on an electric system.

A power plant that produces both electrical (or mechanical) energy and thermal (steam or process heat) energy.

Allowing two or more entities to sell similar goods and services, in this case, energy generation, in the same market.

A written agreement or verbal authorization (TPV) between a customer and an electricity supplier.

The practice of adding charges to a customer´s monthly bill for services that the customer has not authorized. This is an illegal practice.

A flat monthly charge payable regardless of the level of usage.