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Renewable energy generally refers to electricity generated by resources that replenish themselves naturally, such as the sun, wind, earth, and water. Although the exact definition of "renewab [..]

An unbundled rate plan means our energy charges are billed separately from your Transmission and Distribution Utility (TDU) charges.

Your energy charge is the amount that StarTex Power collects for electricity supplied and used. It is what you agreed to pay at a cost per kilowatt when you signed your contract. It is also the compon [..]

A move-in request occurs when the address requesting to receive power is not currently supplied by another electricity provider at the time of the new service request. This can occur if the power was [..]

A switch request is when the service address is with another provider when establishing an account with StarTex Power, and you just want to change providers.

A charge assessed to recover a TDU's charges for Advanced Metering Systems.

Includes Gross Receipts Reimbursement and PUC Assessment Reimbursement

The Terms of Service document (TOS), the Electricity Facts Label (EFL), and Your Rights as a Customer document (YRAC).

A charge assessed to recover a TDU's costs for energy efficiency programs, to the extent that the TDU charge is a separate charge exclusively for that purpose that is approved by the Public Utili [..]