To ensure safe transportation, some articles included in a shipment (e.g., big screen TVs, motorcycles, hot tubs, etc.) require extra handling. United’s tariff provides a schedule of extra charges for [..]

The agent that accepts the order for the customer's move and registers it with the van line. The booking agent may or may not be the origin or destination agent.

A detailed descriptive list of the items in the shipment and their condition before the van is loaded.

Oversees the loading, hauling and unloading of your possessions.

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Services such as packing, unpacking, extra stop or shuttle that you request (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in additi [..]

An affiliated moving company authorized to act on behalf of the van line. The agent may handle the booking, origin, hauling and/or destination services.

Customer's receipt for goods and contract for transportation. The customer's signature acknowledges that the household goods can be loaded on the van and released to the carrier.

A binding estimate is an agreement made in advance between the customer and the mover that guarantees the total cost of the move based on the quantity of items and services shown on the estimate. A no [..]

The moving company providing interstate transportation of household goods under whose Department of Transportation registration the shipment is moved.