Substances used to wear away a surface by friction. Accessories: 

  Chemicals that are added to the engine, cooling system, air conditioning system or transmission to maintain or enhance performance. Appearance Products: 

 Corporate Average Fuel Economy. These standards set requirements on automakers for improving the average fuel economy for new light-duty vehicles. Captive Jobbers:

 Corporate Average Fuel Economy. These standards set requirements on automakers for improving the average fuel economy for new light-duty vehicles. Captive Jobbers:

 A business discipline where vendors and retailers work together in the management of product categories in order to streamline operations and increase sales. Chain Stores:

 Compact, self-service retail stores that are open long hours and carry a limited line of brands and sizes, possibly including gasoline. Examples include 7-Eleven and Circle K. Core:

 Salesperson at a retail or jobber outlet responsible for looking up parts and handling customer needs. Department Stores:

 Do-It-For-Me. Refers to when consumers use professionals to perform the maintenance and repair work needed on their vehicles. DIY:

 Retail establishments that meet the requirements of a department store, but have lower cost structures and typically sell at lower prices than conventional department stores. Distribution Centers (DC):

 Free on Board. Term designating that the purchaser pays freight from the time the shipment is placed aboard a truck or train. Legal title for the goods passed to the buyer at this time and location. General Repair Garages: