A coarse material, such as wet or dry sandpaper that is used to rub against the surface to be altered in order to 1.)make it smooth 2.) make it rough 3.) remove the surface material. A/M

A process of gradually blending the paint into the adjacent panel being replaced or repaired to facilitate an acceptable color match. CAPA

– The abbreviation “OEM” implies that the part or parts are made by the original car company manufacturer or its licensed supplier and is a genuine new part warranteed by the vehicle manufacturer. O/H – Overhaul

– An automatic deduction made by the estimating system when two processes are duplicated. Therefore, not allowing for excess charges. PDR – Paintless Dent Repair

– Red, yellow and blue. These colors resemble no other color and cannot be formed by mixtures of any other colors. Primer

– Materials used to fill imperfections in a substance. Composed of a lacquer or polyester resin. Applied with a squeegee/spreader and sanded smooth. Quarter Panel

– Quality Replacement Part, another term for Aftermarket Parts. Recycled

– Short for Single Stage paint which is a paint not having a Clear coat SSU

– Short for Single Stage paint which is a paint not having a Clear coat SSU

– A body putty used to fill defects such as pinholes after filler has been used. Striping