People are actively listening when they respond to someone in a way that shows that they have listened to what the person has said and understand how the person feels and what they are saying about themselves. A helpful way to do this is for the listener, having heard what the speaker has said, to then repeat, in the listener's own words, what [..]

An index or scale which measures a patient's degree of independence in bathing, dressing, using the toilet, eating, and moving from one place to another.

Medical treatment rendered to individuals whose illnesses or health problems are of a short-term or episodic nature. Acute care facilities are those hospitals that mainly serve persons with short-term health problems.

Adult Protective Services receives and investigates reports of abuse, neglect, and exploitation of elderly persons (defined as age 65 and older) and persons with disabilities.

The American Psychological Association in Washington, DC, is the largest scientific and professional organization representing psychology in the United States and is the world's largest association of psychologists.

The American with Disabilities Act provides the means by which Americans with disabilities can overcome barriers. According to the law, its purposes are to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities, as well as clear, strong, consistent, and enforceable set of stand [..]

Anxiety disorders cause intense feelings of anxiety and tension when there is no real danger. The symptoms cause significant distress and interfere with daily activities. Sufferers of anxiety disorders usually take extreme measures to avoid situations that provoke anxiety. The physical signs of anxiety are restlessness, irritability, disturbed slee [..]

Any action a Medical Assistance eligible individual files with the Office of Administrative Hearings (OAH) contesting a denial of services decision made by the CSA or any action a provider files with OAH contesting a denial of a claim.

Area Agency on Aging is the local agency that receives funds to care for the needs of older adults. Pennsylvania has 52 sub-state area agencies on aging. See PCA.

A process in which a Medicare beneficiary agrees to have Medicare's share of the cost of a service paid directly, or assigned, to a doctor or other provider, and the provider agrees to accept the Medicare approved charge as payment in full. Medicare pays 80 percent of the cost and the beneficiary 20 percent, for most services. See participatin [..]