All the different ways you want to respond to your calls, such as transfer to other phones, play a recorded announcement, send directly to voicemail, and more.  RingCentral has very flexible settings to help you manage every call that comes in.

A telephone connector that holds up to six wires. RJ-11 is the common connector used to plug a telephone into the wall and also plug the handset into the telephone.

A combination of alphabetic and numeric characters. This is used to provide better security to your RingCentral online account.

The hours you're not working or when your business is closed.  See also, User Hours.

Analog Telephone Adapter; An ATA usually takes the form of a small box with a power adapter. This allows you to use your regular Analog phone to place VOIP calls.

Analog Telephone Adapter; An ATA usually takes the form of a small box with a power adapter. This allows you to use your regular Analog phone to place VOIP calls.

Is a total volume that can be transferred across a given transmission line in a given period of time usually measured in bits per second.

A cable modem is a device that enables you to hook up your PC to a local cable TV line and receive data at about 1.5 Mbps.

Names or numbers displayed on your phone to help your callers identify you, and also, to help you identify who is on the line. In RingCentral, you can determine your Caller ID information for both outbound and inbound calls.

Also called the Caller ID Name.  This is used to identify the caller right before you answer the call.