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europeanmotorcarworks.com
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Definitions (35)
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Final Bill
the itemized invoice to document the repairs performed.
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adjuster
insurance company representative that is responsible for coverage confirmation as well as the settlement of the claim.
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APPRAISER
insurance company representative that does the appraisal or estimate of damages.
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A.S.E.
national institute for automotive service excellence- a non-profit organization dedicated to improving the quality of automotive service and repair through testing and certification of automotive technicians.
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B.A.R.
Bureau of Automotive Repair.
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betterment
many insurance carriers will charge the customer for actually providing a part or assembly (usually a commonly replaced item subject to wear over the life expectancy of the vehicle) that is better than what the owner had at the time of loss. i.e. tires, battery
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blending
a painting method used to disperse color to adjacent panels in such a way that a mis-match in color is undectable. Once the color has been blended to adjacent panels, a clear coat is applied to the panel.
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Claimant
person that reports a claim against another party’s insurance company. I.e. this person was not at fault, but hit by another party.
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DEDUCTIBLE
is the amount the customer must pay toward a claim before the insurance company begins to pay.
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DIMINISHED VALUE
the loss of market value that occurs when a vehicle is damaged and then repaired.
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