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Abilene paradox


Story about a family who, collectively, decides to drive to Abilene, Texas, despite the fact that, individually, none of them really wants to make the trip. Used as a parable to illustrate the dangers of organisational groupthink where the inclination to conform to the action of others takes priority over independent, rational decision-making proce [..]
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accounts payable


The monies the company owes for goods or services received, but not yet paid for.
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Acid test ratio


Current assets - current liabilities. This measures liquidity.
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Acquisition


One firm gains a controlling interest in another.
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arbitration


Referral of a dispute to a third party for settlement or advice; method of settling an industrial dispute where a third party renders a binding decision.
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Attrition


Decrease in total employment of an organisation or industry through the normal course of events such as resignation, retirement or death.
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Balanced scorecard


A strategic, measurement-based management system, originated by Robert Kaplan and David Norton, which provides a method of aligning business activities to the strategy, and monitoring performance of strategic goals over time.
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BARRIERS TO ENTRY


Barriers to entry are those things that make it difficult for a new company to compete against companies already established in the field. Examples include such things as patents, trademarks, copyrighted technology, and a dominant brand.
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Benchmarking


The use of performance or profiles as standards for measuring one’s own performance.
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Bureaucratic theory


This is the contribution to classical management theory from the German academic Max Weber (1864 - 1920)
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